End User License Agreement (EULA) — Birge

Last updated: 04.11.2026 · Operator: Abat Kassymov, Republic of Kazakhstan · Contact: support@birgeapp.com

1. Acceptance of the terms

By installing or using Birge, you agree to this agreement and to the Privacy Policy. If you do not agree — do not use the application. You must be at least 18 years old.

2. What Birge is

An application for meeting potential flatmates and finding housing and teams in Kazakhstan. We provide a platform; we are not a party to rental contracts, we do not verify the accuracy of every listing and we do not guarantee the result of a search.

3. Your account

• Sign-in through Apple or Google. A phone number is optional: a number typed into the profile must be your own, and it is confirmed once, when confirmation is available and you yourself decide to bind it. You are responsible for access to your account, number and device.
• You provide accurate information about yourself. Impersonating another person and fake profiles are prohibited.
• One person — one account; accounts are not transferred or sold.

4. Rules of conduct and user content

You are responsible for all content you publish (photos, profile texts, listings, messages). Strictly prohibited (zero-tolerance policy — Apple guideline 1.2):

• insults, threats, harassment, incitement of hatred, discrimination;
• sexual content, exploitation, content involving minors;
• fraud, spam, advertising of third-party services, financial schemes;
• publication of other people's personal data without consent;
• illegal content and anything that violates the laws of the Republic of Kazakhstan.

We apply zero tolerance to abusive content and behaviour. The application has reports and blocks; we review reports and remove violating content, and block violators — within 24 hours. Blocking a user hides them from you in all sections.

By publishing a housing listing, you confirm that you have the right to rent it out, and you are responsible for the accuracy of the listing. The "Identity verified" mark means that a Birge moderator has compared a photo of a government-issued document and two selfies with gestures with the photos, name and year of birth in the profile; Birge does not verify the right to dispose of the housing. Verification is optional; how the document and the selfies are processed — in the Privacy Policy, section 4. The phone or Telegram you give in a listing for contact must be your own: Birge does not verify them, and someone else's contact is removed on a report.

5. Our moderation rights

We have the right to remove any content and block any account that violates these rules, without prior notice. We keep a log of moderation actions. Staff may read correspondence: the administrator — any chat, stating a reason; a moderator — a chat that has been reported; every opening is recorded in the log. A report keeps a copy of the chat's latest messages as evidence, including after the chat is deleted. See the Privacy Policy, section 5.

6. Listings that Birge itself posts

Some of the listings in the feed and some of the cards of people looking for housing are posted by Birge itself. We do not verify such listings and are not responsible for their content and accuracy: by contacting the author, you act at your own risk (section 8). The author's contact is opened by your action and counts towards the daily limits. If you are the author of such a listing and want to remove it, write to support@birgeapp.com — state the number from the listing. See the Privacy Policy, section 3.

7. Purchases: the Birge+ pass and "Top"

• A Birge+ pass for 3, 7, 15 or 30 days is bought once through the App Store or Google Play and does not renew by itself; a new pass is added to the remaining days.
• "Top" is a one-time purchase of promotion for one of your listings for 7 or 30 days. The term runs from the moment of purchase; pausing the listing or a report against it suspends the term, and it continues once the listing is shown again; a moderator's removal of the listing for breaking the rules, or the account's ban, stops the term without a refund of the paid days (it continues only if the moderator restores the listing), and deleting the listing ends it — paid days are not moved to another listing.
• Payment and refund terms are governed by the rules of Apple and Google; on a refund the pass is removed and the promotion ends.
• We may change the contents and price of the purchases; changes do not affect days already paid for.

8. Meeting safety (disclaimer)

Meeting people and renting housing involve risks. We do not run criminal record checks and do not guarantee the identity or good faith of other users (phone confirmation ≠ identity verification). Be careful: meet in public places, do not hand over money or documents without checking, trust your instincts.

9. Intellectual property

The application, its design, logos and code belong to the operator. By publishing content, you grant us a non-exclusive licence to show it in the application for the operation of the service. The rights to the content itself remain with you.

10. Disclaimer of warranties and limitation of liability

The application is provided "as is", without warranties. To the extent permitted by law, the operator is not liable for indirect losses, and the aggregate liability is limited to the amount you paid for in-app purchases over the last 12 months.

11. Termination

You may delete the account from the application at any time (Profile → Delete account). We may suspend or terminate access upon violation of these rules.

12. Changes and governing law

We may update the agreement; continued use means acceptance of the changes. The governing law is that of the Republic of Kazakhstan, unless otherwise required by mandatory rules.

13. Contacts

Reports and requests: support@birgeapp.com · Abat Kassymov, Republic of Kazakhstan